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TAES//

Towards an Excellent Service (TAES)

TAES is a self-assessment tool designed to improve performance management. Originally developed for sport and recreation services, TAES has been adapted for use across cultural services. TAES was developed within the East Midlands and is now widely used across the country. In the East Midlands the model has been, is, or will be programmed for use in over 50% of the local authorities. The model is also being piloted for use within a parks and open spaces setting.

http://www.idea.gov.uk/idk/core/page.do?pageId=5638651